Support
If you get stuck while using a Sinabro app, find an answer here — or email us anytime.
Dunit
- Where is my Dunit data stored?
- On iOS it's stored only in your iCloud private database (CloudKit); on Android it's stored only on your own device (no cloud sync). Either way, Sinabro runs no server, and the developer cannot view or download your data.
- iCloud sync isn't working. (iOS)
- iCloud sync is an iOS-only feature. Please check that iPhone Settings → (your account) → iCloud → iCloud Drive is on, and that Dunit is enabled under the 'Apps Using iCloud' list in that same menu. If it still won't sync, let us know at sinabro.support@gmail.com. (The Android version stores data only on the device and does not offer sync.)
- Can I export or back up my data?
- v1 doesn't include a dedicated export feature yet. If iCloud Backup is enabled, your data is kept as part of your device backup. We're considering a user-facing export option in a future version.
- I'm not getting notifications.
- On iOS, check Settings → Notifications → Dunit; on Android, check Settings → Apps → Dunit → Notifications, and make sure notifications are allowed. They can also be affected by Focus / Do Not Disturb modes and your time-zone settings.
- I want to use it across my devices.
- On iOS, install Dunit on any other iOS device (including iPad) signed in to the same Apple ID and the same data appears automatically — no separate sign-up. The Android version stores data only on the device, so it does not sync across devices.
If your answer isn't here
Email us anytime at sinabro.support@gmail.com. We usually reply within 48 hours.